Think of a product, service, or brand to which you are loyal. Why are you loyal to
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Question:
Think of a product, service, or brand to which you are loyal. Why are you loyal to that
product, service, or brand? What did the organization do to acquire your loyalty, and
what has it done to maintain it? Based on the reasons for your loyalty, what one piece
of advice would you give to future hospitality managers?
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