What costs should be included when calculating a cost of turnover?

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What costs should be included when calculating a ”cost of turnover”?

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Services Marketing Concepts, Strategies, & Cases

ISBN: 978-1439039397

4th edition

Authors: Douglas Hoffman, john Bateson

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Posted Date: Jun 07, 2022 05:50 AM

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What costs should be included when calculating a cost of turnover?

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A cost of turnover is the amount of change the firm is willing to give to its customers It is usuall... View the full answer

Services Marketing Concepts, Strategies, & Cases

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