Write a performance improvement plan based on the case below; Identify Goal, Objectives, Actions and Measurement Metrics for the performance improvement plan for Jacob.

Jacob is a 30 day employee of Your Company. Jacob had 5 years of experience processing warranty claims for hi-tech electronic photo albums called Wall Frame prior to coming to work for Your Company. Lately Jacob's performance at Your Company has suffered, and the decline in performance had begun affecting other employees. Jacob's productivity is below company standards. Statistics are kept measuring warranty claims processed per day.

These reports have been filed with the HR department

Poor tone of voice when speaking to other employees

Constantly asking similar software program questions, over and over

Was overheard saying “why is my computer slower than yours,” and “I don’t seem to have those options”

Rintin has been irritable with co-workers, complaining and sharing private wage and bonus information during breaks

Several employees have asked to have workspaces moved or modified after their interactions with Rintin in the office

You are tasked as Jacob's supervisor to prepare (with Jacob) a Performance Improvement Plan and Identify Goal, Objectives, Actions and Measurement Metrics for the performance improvement plan for Jacob.

Answer rating: 100% (QA)

Goal The goal of the performance improvement plan is to help Jacob improve his pr... View the full answer