You are the HR Manager for X-Ron, a manufacturer of copy machines. X-Ron relies heavily on its
Question:
You are the HR Manager for X-Ron, a manufacturer of copy machines. X-Ron relies heavily on its sales force to maintain and grow its market share. It is very important to X-Ron that all salespersons are experts not only on X-Ron's copy machines but also on all other similar copy machines so that they can explain why X-Ron's machines are better suited to a customer's needs. To that end, X-Ron provides all of its salespeople with extensive (and expensive) training. In fact, X-Ron typically spends $10,000 per employee on training.
Recently, three of X-Ron's highest-yielding salespeople left to go work for competitors. X-Ron learned that its employees are highly desirable to competitors because of the training that X-Ron provides. The company is looking into ways to prevent its salespeople from leaving to work for competitors. In addition to requiring non-competition agreements, the company is interested in using training contracts.
The president of X-Ron has requested a meeting with you to get your thoughts on training contracts and what the company will need to think about if it decides to use training contracts.
- what are some of the main points that could be used during this meeting?
Management Accounting
ISBN: 9780730369387
4th Edition
Authors: Leslie G. Eldenburg, Albie Brooks, Judy Oliver, Gillian Vesty, Rodney Dormer, Vijaya Murthy, Nick Pawsey