You work at Best Buy as a sales associate and a customer has made an appointment with

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Question:

You work at Best Buy as a sales associate and a customer has made an appointment with you for today. They want to come in and look at buying many things to furnish their new home inlcuding: a washer and dryer, a fridge, a stove, a dishwasher, a TV and an almarm system. Your boss has asked you to use the FAB technoque when selling them today. They are looking around at other retailers too. For this sales situation write a brief 1-2 page call report that includes the following parts: customer name, contact, time of appointment, date of appointment, objectives of the sales meeting, new products to show, bad news issues to tackle, Buyer/Customer feedback, orders generated and next steps