Consider the data given in Table 1.8 (Example 1.3) again. Draw the histograms for the following problem
Question:
Consider the data given in Table 1.8 (Example 1.3) again. Draw the histograms for the following problem areas:
a. No-shows
b. Overtime days
c. Medical errors What can you conclude based on the above histograms?
Table 1.8:
Transcribed Image Text:
Record of Problems Faced by EZ Access Clinic (Example 1.3) Problem Area Month January February March April May June July August September October November December Total No-Shows 3 2 3 4 N 10 1731 1 2 5 11 12 16 70 Overtime Days 16 4 Na 2 10 14 18 12 10 8 12 19 131 Medical Errors 3 1 333WW+NNONL 2 0 2 2 4 1 27 Billing Errors 3 2 0 2 1 2 2 4 0 2 5 27 Other 1 10000MM -NOM H 3 3 1 2 0 3 15
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Related Book For
Service Systems Engineering And Management
ISBN: 978-0367781323
1st Edition
Authors: A. Ravi Ravindran ,Paul M. Griffin ,Vittaldas V. Prabhu
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