Very few organisations deal with the final customer for a product. Most operations work upstream and form

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Very few organisations deal with the final customer for a product. Most operations work upstream and form one step of the supply chain, often passing materials to internal customers within the same organisation. How does the type of customer affect the organisation of logistics and the measures of customer satisfaction?

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Logistics: An Introduction To Supply Chain Management

ISBN: 9780333963692

1st Edition

Authors: Donald Waters

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Question Posted: May 13, 2024 02:00 PM

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Very few organisations deal with the final customer for a product. Most operations work upstream and form

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The type of customer significantly influences the organization of logistics and the measures of customer satisfaction within an organization While some organizations deal directly with the final custo...View the full answer

Logistics: An Introduction To Supply Chain Management

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