Answer the following true/false questions. Explain your answers as necessary.

a. Different action verbs should be used in screen dialogue to describe required keyboard actions in order to add variety and interest.

b. Most managers are expert users, because they need a high level of PC expertise in order to manage effectively.

c. Organizations should expect that expert designers, who come highly recommended and who are at the top of their pay scale, will need to refine and modify their user interface designs several times before the result will be satisfactory to the organization.

d. Windows user interface design often borrows from Web interface styles and techniques.

e. Applications need only one type of help menu or dialogue.

f. Users appreciate clever or humorous screen messages.

g. The process for designing user interfaces is straightforward and easy to understand.