Your project team has completed the scope definition phase and is now at the point in the problem analysis phase for establishing system improvement objectives. As the systems analyst on the project team, you are the facilitator of a brainstorming session to define the system improvement objectives. Since several of the project owners and users have never done this before, describe the characteristics of good system improvement objectives and provide some examples. Members of the project team suggest the following objectives:

a. Reduce the time required to process the order.

b. The new system must use Oracle to store data.

c. The data input screens must be redesigned so they are more user-friendly.

d. The customer satisfaction rate with the online ordering process must be increased by 10 percent.

Are these examples of good system improvement objectives? Why or why not? If not, how could they be reworded? Also, objectives frequently have constraints that are tied to them; what, if any, do you think the matching constraint might be for each of these objectives?