The following observations were obtained randomly over an 8-hour time period on the Zip operator, during which

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The following observations were obtained randomly over an 8-hour time period on the Zip operator, during which time he assembled 20 Zip drives.

a) How many minutes of a typical 8-hour work day is the Zip operator working?

b) What is the average performance of the Zip operator?

c) What is the normal time for the Zip operator?

d) What is the %error for this study?

Rating # observations 70 80 90 3 100 110 Idle 8.
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Niebels Methods, Standards and Work Design

ISBN: 978-0073376318

13th edition

Authors: Andris Freivalds, Benjamin Niebel

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