The food and beverage department and its housekeeping counterpart employ the vast majority of the employees in

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The food and beverage department and its housekeeping counterpart employ the vast majority of the employees in a full-service hotel. These departments are very labor-intensive because it is not practical to use technology to replace human workers in these areas. To what extent do you think technology will replace employees in the food and beverage department in the future? Why?
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Foundations of Lodging Management

ISBN: 978-0132560894

2nd edition

Authors: David K. Hayes, Jack D. Ninemeier, Allisha A. Miller.

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