The manager at a local bank noticed that after a new information system was installed at the

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The manager at a local bank noticed that after a new information system was installed at the bank, some of the customer transactions were not getting posted. The manager knew that this problem could lead to serious financial difficulties as well as unhappy customers. Describe how she could apply the nine-step problem-solving process described in the chapter to solve the problem.

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Successful Project Management

ISBN: 9780324656138

4th Edition

Authors: Jack Gido, Jim Clements

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