"The people who actually have the face-to-face contact with the person who is being laid off are not the ones who made the decision. They often did not have any input into which of their people would go," says a technician at a firm that experienced large-scale layoffs.
What role should managers-who have the "face-to-face" contact with employees-play in implementing a layoff? Do you think managers and HR staff members always agree on how employee separations should be handled? Why or why not?