If Mike and Jill were to attempt to deal with this conflict on their own, what conflict style would you recommend? Given what you know about Jill and Mike, do you think they would use an effective conflict resolution style?

MINI CASE 

Mike Garcia and Jill Hendrickson have been butting heads for months. Mike is a manufacturing manager at Auto Safety Products, a firm in the Midwest that designs and produces automobile seat belts and infant and child safety seats. Jill is a design engineer for the same firm. Recently, top management at Auto Safety Products instituted concurrent engineering, a new team-based system that integrates manufacturing and design processes.