To what extent are clients/customers satisfied with 3PL services? What can 3PLs do to improve customer satisfaction?
Answer to relevant QuestionsWhat is meant by the concept of derived demand? Why is it so important in the area of transportation for shippers and carriers? Does this concept have application in other area, give some examples? Describe the six steps involved in establishing and managing 3PL relationships. Which step(s) do you feel is (are) most critical? Discuss the economic and safety regulations imposed on private trucking by the federal government. You have been hired by Nittany Products to write a report presenting them with their options for developing back haul traffic. Their fleet contained standard 40 foot trailers pulled by Volvo tractors. Fuel prices have been very volatile during the last five years. What factors have contributed to this volatility? Why is it such a special challenge to supply chains? How can it be fixed?
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