Tom Leonard, of Leonard, Spitz, and Wareham, takes 3 hours and 25 minutes to write an end

Question:

Tom Leonard, of Leonard, Spitz, and Wareham, takes 3 hours and 25 minutes to write an end of month report. Tom is rated at 95% (work pace is 95%) and the office has a personal time allowance of 8%. There is no delay time or fatigue time.
What is the Normal time for writing an end of month report?
What is the Standard time for writing an end of month report?