Two supply chain processes introduced in this chapter are Returns Management and Supplier Evaluation. a. Create a
Question:
a. Create a BPMN diagram of each of these processes.
b. Specify efficiency and effectiveness objectives for each process and identify measures appropriate for CBI.
c. What new information system technologies could be used by CBI to improve these processes, as specified by your measures in part b? Can AR, RFID, or 3D printing be used to improve these processes?
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a b Potential efficiency objective examples for Returns Management Fewer product returns Supplier Ev...View the full answer
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Related Book For 
Processes Systems and Information An Introduction to MIS
ISBN: ?978-0133546750
2nd edition
Authors: Earl McKinney, David M. Kroenke
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