Visit www.theacsi.org, select two companies that you are familiar with, and look up their customer satisfaction indices.

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Visit www.theacsi.org, select two companies that you are familiar with, and look up their customer satisfaction indices. Do the indices agree with your knowledge of the quality of the products of the two companies? Explain.

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Operations Management

ISBN: 978-0071091428

4th Canadian edition

Authors: William J Stevenson, Mehran Hojati

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Question Posted: Dec 17, 2015 05:55 AM

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Visit www.theacsi.org, select two companies that you are familiar with, and look up their customer satisfaction indices.

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Operations Management

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