What is an apology? When should an apology be offered to customers?
Question:
Fantastic news! We've Found the answer you've been seeking!
Step by Step Answer:
Answer rating: 76% (17 reviews)
An apology is admission of blameworthiness and re...View the full answer
Answered By
PALASH JHANWAR
I am a Chartered Accountant with AIR 45 in CA - IPCC. I am a Merit Holder ( B.Com ). The following is my educational details.
PLEASE ACCESS MY RESUME FROM THE FOLLOWING LINK: https://drive.google.com/file/d/1hYR1uch-ff6MRC_cDB07K6VqY9kQ3SFL/view?usp=sharing
3.80+
3+ Reviews
10+ Question Solved
Related Book For
Business Communication Process and Product
ISBN: 978-0324542905
6th Edition
Authors: Mary Ellen Guffey
Question Posted:
Students also viewed these Business Communication questions
-
Describe the different services that can be offered to customers via a web presence.
-
Should lifeline banking be offered to low-income customers? Why or why not?
-
What should be the result when an employee-at-will is fired for being a Good Samaritan? Kevin Gardner had a job driving an armored car. At a scheduled stop at a certain bank in Spokane, Washington,...
-
After attending a seminar on measuring customer profitability, Mason Ford decided to examine Olson Optics' customers to determine if the company truly knew how profitable its customers were. Olson...
-
A power plant taps steam superheated by geothermal energy to 505 K (the temperature of the hot reservoir) and uses the steam to do work in turning the turbine of an electric generator. The steam is...
-
5. Two vectors, A and B are added together to form the vector C = A + B. The magnitude of these vectors are related as the following: Cx = 0, Cy A Sin 600+ B Sin 30 = Ax and By point in the positive...
-
(a) Show that for Poiseuille flow in a tube of radius \(R\) the magnitude of the wall shearing stress, \(\tau_{r z}\), can be obtained from the relationship \[ \left|\left(\tau_{r z} ight)_{\text...
-
Use the information for Lockard Company given in BE11-2. (a) Compute 2010 depreciation expense using the double-declining-balance method. (b) Compute 2010 depreciation expense using the...
-
HISTORY OF PSYCHOLOGY Note : Your answer to each question should be 200 words each questions , minimum. Chapter 4 is about the scientific beginnings of psychology. So, this...
-
On February 1, 2017, Strawberry Corp. factored receivables with a carrying amount of $250,000 to Shortcake Inc. Shortcake assessed a finance charge of 3% of the receivables and retained 5% of the...
-
What is a buffer? Name five or more techniques to buffer the opening of a bad-news message.
-
Name four or more techniques that cushion the delivery of bad news.
-
In a 2019 column on bloomberg.com, former Federal Reserve Bank of New York President Bill Dudley noted, The Fed now expects banks to demand more reserves than previously thought, so its balance sheet...
-
Differentiate between permanent operating current assets and temporary operating current assets.
-
Who are the two parties to a lease transaction?
-
What is a financial instrument? What is a financial security?
-
What discount rate should be used to evaluate a lease? Why?
-
Distinguish between the roles played by investment banks and financial intermediaries in exchanging cash now for claims on future cash.
-
The following data have been reported for the density, r, vs. mole fraction ethanol of binary mixtures of ethanol (1) and formamide (2) at 25C and 1 bar. X1 0 0.1000 0.1892 0.2976 0.3907 0.5009...
-
Can partitioned join be used for r r.A s? Explain your answer
-
One way to gauge the toll of the AIDS epidemic in Sub-Saharan Africa is to compare life expectancies with the figures that would have been projected in the absence of AIDS. Use the broken-line graphs...
-
One of the best ways to understand interview dynamics and to develop confidence is to role-play the parts of interviewer and candidate in a mock interview. Your Task. Choose a partner for this...
-
One of the best ways to understand interview dynamics and to develop confidence is to role-play the parts of interviewer and candidate in a mock interview. Your Task. Choose a partner for this...
-
When it is your turn to ask questions during the interview process, be ready. Your Task. Decide on three to five questions that you would like to ask during an interview. Write these questions out...
-
Individual Retirement Account (IRA) Bonds Mutual fund Stocks Futures Defined contribution plans What is it? Level of Risk and Potential Return Minimum investment? Easy to start or stop?
-
1. A company purchased machinery in 2015 for $400,000. Its value in 2018 was $320,000. Assuming the resale value decreases exponentially, what will the value be in 2020? As a part of your solution,...
-
ROA of a company is 8.57%, Total assets end of the year of 2021 are $9.6 million, ROE is 14% and Profit margin of 19.9% what is the firms value of net income? and what is stockholders equity?
Study smarter with the SolutionInn App