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business
management information systems
Questions and Answers of
Management Information Systems
How do the Internet and Internet technology work, and how do they support communication and e-business?a) Define the Internet, describe how it works and explain how it provides business value.b)
What are the different types of networks?a. Define an analog and a digital signal.b. Distinguish between a LAN, MAN, and WAN.
What are the principal components of telecommunications networks and key networking technologies?a) Describe the features of a simple network and the network infrastructure for a large company.b)
Why are information policy, data administration, and data quality assurance essential for managing the firm?s data resources?a) Define big data and describe the technologies for managing and
What are the principal tools and technologies for accessing information from databases to improve business performance and decision making?a) Define big data and describe the technologies for
What are the major capabilities of database management systems (DBMS), and why is a relational DBMS so powerful?a) Define a database and a database management system.b) Name and briefly describe the
What are the problems of managing data resources in a traditional file environment?a. List and describe each of the components in the data hierarchy.b. Define and explain the significance of
What are the challenges of managing IT infrastructure and management solutions?a. Name and describe the management challenges posed by IT infrastructure.b. Explain how using a competitive forces
What are the current trends in computer hardware platforms?a. Describe the evolving mobile platform, quantum computing, and cloud computing.b. Explain how businesses can benefit from virtualization,
What is IT infrastructure, and what are the stages and drivers of IT infrastructure evolution?a) Define IT infrastructure from both a technology and a services perspective.b) List each of the eras in
How have information systems affected laws for establishing accountability, liability, and the quality of everyday life?a) Explain why it is so difficult to hold software services liable for failure
Why do contemporary information systems technology and the Internet pose challenges to the protection of individual privacy and intellectual property?a) Define privacy and fair information
What specific principles for conduct can be used to guide ethical decisions?a. List and describe the five steps in an ethical analysis.b. Identify and describe six ethical principles.
What ethical, social, and political issues are raised by information systems?a) Explain how ethical, social, and political issues are connected and give some examples.b) List and describe the key
What are the challenges posed by strategic information systems, and how should they be addressed?a. List and describe the management challenges posed by strategic information systems.b Explain how to
How do Porter’s competitive forces model, the value chain model, synergies, core competencies, and network economics help companies develop competitive strategies using information systems?a)
What is the impact of information systems on organizations?a. Describe the major economic theories that help explain how information systems affect organizations.b. Describe the major behavioral
What is the role of the information systems function in a business?a. Describe how the information systems function supports a business.b. Compare the roles played by programmers, systems analysts,
Why are systems for collaboration and social business so important, and what technologies do they use?a. Define collaboration and social business and explain why they have become so important in
How do systems serve the different management groups in a business, and how do systems that link the enterprise improve organizational performance?a) Describe the characteristics of transaction
What academic disciplines are used to study information systems and how does each contribute to an understanding of information systems? a. List and describe each discipline that
What is an information system? How does it work? What are its management, organization, and technology components? Why are complementary assets essential for ensuring that information systems provide
What would happen if UPS's information systems were not available?
What influence does the global business environment have on Crocs and how does that affect its choice of systems?
How did Crocs? new systems improve operations and management decision-making?
How did Crocs? new systems and use of SAP Apparel and Footwear support its business strategy? How effective was the solution chosen by the company?
What management problems typical of global systems was Crocs experiencing? What management, organization, and technology factors were responsible for those problems?
What are the issues and technical alternatives to be considered when developing international information systems?Describe the main technical issues facing global systems.Identify some technologies
Describe the capabilities of the SAP ERP HCM and SuccessFactors systems that were helpful to Steelcase. How did these systems improve global operations and decision making?
Identify the problem described in this case. What management, organization and technology factors contributed to this problem? What role did globalization play?
Why are human resources and talent management so important at Steelcase?
Will non-Indian companies like Amazon.com and eBay flourish in India? Explain.
How do these factors hamper companies from doing business in India or setting up Indian e-commerce sites?
Describe the technical and organizational obstacles to e-commerce growth in India.
What risk mitigation strategies did Philadelphia use for its Philly311 project? How did they help?
Why was the Philly311 project so successful? What management, organization, and technology factors contributed to its success?
Assess the importance of the Philly311 project for the city of Philadelphia and its citizens.
Why do you think the implementation of Snohomish PUD's new human resource system was successful? Explain your answer.
Describe the composition of the project team. How important was this? Why?
Classify and describe the management, organization, and technology issues the project had to address in order to implement the new system successfully. How did the project team deal with these issues?
How important was the human resources project for Sonhomish PUD? Why?
What steps should be taken to make the paperless NHS more successful ?
What management, organization, and technology problems is the paperless NHS likely to encounter?
Why is paperless NHS a risky project? Identify the key risk factors.
What were the benefits of the new system? How did it change operational activities and decision making at ConAgra? How successful was this system solution ?
What steps did ConAgra take to make sure the My Recipe was successful?
What types of system building methods and tools did ConAgra use for building its system?
List and describe the information requirements of My Recipe.
Analyze ConAgra's problems with its old system. What management, organization, and technology factors were responsible for these problems? What was the business impact of these problems?
What are the principal methodologies for modeling and designing systems? Compare object-oriented and traditional structured approaches for modeling and designing systems.
Describe Alex and Ani's sales process before and after the mobile application was deployed.
How does user requirement definition for mobile applications differ from traditional systems analysis?
What management, organization, and technology issues need to be addressed when building a mobile application?
How much did FPX CPQ change the way Fujitsu ran its business?
Why would software as a service be an appropriate solution for Fujitsu? Should Fujitsu have built its own CPQ system in-house?
Why was the FPX CPQ solution selected? Was it a good choice? Why or why not?
List and describe the most important information requirements you would expect to see in Fujitsu's RFP.
What were Fujitsu’s problems with its existing systems for the CPQ process? What was the business impact of these problems?
Do you think GE will become one of the top 10 U.S. software companies? Why or why not?
To what extent is GE becoming a software company? Explain your answer.
Describe three kinds of decisions that can be supported using Predix . What is the value to the firm of each of those decisions? Explain.
On what business functions and level of decision making is GE focusing?
How is GE changing its business strategy and business model? What is the role of information technology in GE's business?
What is the value to Starbucks of a good decision about where to open a Starbucks store? Explain your answer.
Compare Starbucks decisions about store location in 2007-2008 and 2012. What made the later decisions more successful? What management, organization, and technology factors were involved?
How do location analytics help Starbucks managers make better decisions? Give examples of two decisions that the Atlas system helps support.
How important is location data to Starbucks's business strategy? Explain your answer.
How much does baseball rely on sabermetrics? Explain your answer.
How much was technology responsible for Team USA’s America’s Cup victory?
How did information technology affect decision making at Team USA and the Oakland Athletics? What kinds of decisions changed as the result of using computers?
How did information technology change the game of baseball and America's Cup sailboat racing? Explain.
Do you think Watson will be as useful in other industries and disciplines as IBM hopes? Will it be beneficial to everyone? Explain your answer.
What kinds of problems is Watson able to solve ? How useful a tool is it for knowledge management and decision making ?
How intelligent is Watson? What can it do? What can?t it do?
How powerful is Watson? Describe its technology. Why does it require so much powerful hardware?
If you were considering introducing robots in your manufacturing plant, what management, organization, and technology issues would you need to address?
Can robots replace human workers in manufacturing? Explain your answer.
Why have robots caught on in manufacturing? What knowledge do they require?
How successful was this solution? Explain.
How did implementing enterprise content management solve the problem? How did the new ECM system change the way the DOC worked?
What management, organization, and technology factors contributed to the problem?
Describe the knowledge management problem discussed in this case study.
Will Walmart be successful against Amazon.com? Explain your answer.
What role does information technology play in each of these businesses? How is it helping them refine their business strategies?
Compare Walmart and Amazon's business models and business strategies.
Analyze Walmart and Amazon.com using the competitive forces and value chain models.
What issues must be addressed when building an e-commerce presence ?
What are the advantages and disadvantages of using social media for advertising, brand building, market research, and customer service?
Assess the management, organization, and technology issues for using social media to engage with customers.
What is the role of m-commerce in business, and what are the most important m-commerce applications?
Is Instacart’s model for selling online groceries viable? Why or why not?
What is the role of information technology in Instacart’s business model?
Explain how Instacart’s business model works. How does the company generate revenue?
Analyze Instacart using the value chain and competitive forces models. What competitive forces does the company have to deal with? What is its value proposition?
Should all companies use Facebook and Twitter for customer service and marketing? Why or why not? What kinds of companies are best suited to use these platforms?
Give an example of a business decisions in this case study that w as facilitated by using social media to interact with customers.
What things should Target Canada have done differently to be successful?
How responsible was management for Target Canada’s problems? Explain your answer.
How much of Target Canada’s problems were technology based? Explain your answer.
Identify all the problems Target Canada encountered that prevented it from becoming a successful retailer. What were the management, organization, and technology factors that contributed to these
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