Question: As a class decide on a fictional large scale change
As a class, decide on a fictional large scale change that could affect Dupont. Divide the class into three groups (and role-play the situation in two acts). In Act 1, one group will take a problem solving approach and introduce the change with the second group (Dupont staff affected by the change). In Act 2 a third group (the appreciative inquiry group) will introduce the change with the second group (Dupont staff affected by the change). After the exercise, compare and contrast the steps taken in each approach. From the point of view of group two (Dupont staff), which approach seemed to work best? Why? From the point of view of groups one and two, how easy/difficult was it adopting this approach? What broad conclusions can be drawn?
Answer to relevant QuestionsHow many people would it make sense to involve? Review the swipe card story, drawing on each of the following change perspectives discussed in Chapters 7 and 8: • Organization development • Sense-making • Change management • Contingency • Processual From ...To what extent were these successful? Using what criteria? How influential do you think such articles are on the managers who read them? Describe how the turnaround team may have used Gerard and Teurfs’ transformation skills to overcome the frustrations of employees.
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