Net Suite Inc. is a leading provider of on-demand enterprise applications, including CRM as featured in the case. Other important players in this market include Salesforce.com and Siebel on Demand. Use the Internet to research all three-product offerings and discover how these companies are faring in this increasingly competitive industry. Compare and contrast their product features to understand whether offerings are becoming differentiated or more alike as a result.
Answer to relevant QuestionsThe CRM implementations in this case highlight the critical importance of information about customers, their preferences and activities, and how to use it to understand and develop better marketing solutions. On the other ...On the Internet, small businesses have become big business, and a really big business, Microsoft, wants a piece of the action. The company’s Small Business Center (www.microsoft.com/smallbusiness) is one of many sites ...Do the e-commerce success factors listed in figure guarantee success for an e-commerce business venture? Give a few examples of what else could go wrong and how you would confront such challenges.e-Commerce Success ...Reflect on your own purchasing behavior. How much do you rely on blogs, feedbacks, and recommendations from past customers to make your own purchase decisions? Why do you (or don’t you) rely on these sources of ...E-Commerce Web Site Reviews BizRate.com Biz Rate (www.bizrate.com) instantly provides information about hundreds of online stores. Supported product lines include books, music, electronics, clothes, hardware, gifts, and ...
Post your question