Research shows that acts of coworkers (37 percent) and management (22 percent) cause more negative emotions for

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Research shows that acts of coworkers (37 percent) and management (22 percent) cause more negative emotions for employees than do acts of customers (7 percent). What can Laura's company do to change its emotional climate?

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Organizational Behavior

ISBN: 978-0134103983

17th edition

Authors: Stephen P. Robbins

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Question Posted: Feb 12, 2018 12:36 PM

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Research shows that acts of coworkers (37 percent) and management (22 percent) cause more negative emotions for

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Lauras company can set up a training program for managers and others about the proper way to ha...View the full answer

Organizational Behavior

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