DUDs Dry Cleaners recently adopted total quality management. Dee Mathias, the owner, has hired you as a

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DUDs Dry Cleaners recently adopted total quality management. Dee Mathias, the owner, has hired you as a consultant. Classify each of the following activities as either value-adding (V) or nonvalue-adding (NV):

1. Providing same-day service

2. Closing the store on weekends

3. Providing free delivery service

4. Having a seamstress on site

5. Making customers pay for parking

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Related Book For  book-img-for-question

Principles of Accounting

ISBN: 978-1439037744

11th Edition

Authors: Needles, Powers, crosson

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