Answer the same question(s) for the slight degradation in overall customer value for those customers who remain

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Answer the same question(s) for the slight degradation in overall customer value for those customers who remain active through consecutive time periods: Are you willing to live with it, or do you take actions to try to stem the flow?

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The Customer Base Audit The First Step On The Journey To Customer Centricity

ISBN: 9781613631614

1st Edition

Authors: Peter Fader, Bruce G.S. Hardie, Michael Ross

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Question Posted: Feb 07, 2024 11:53 AM

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Answer the same question(s) for the slight degradation in overall customer value for those customers who remain

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The Customer Base Audit The First Step On The Journey To Customer Centricity

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