Search for a YouTube video featuring Harvard Business Schools Robert Kaplan and the balanced scorecard. List three
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Search for a YouTube video featuring Harvard Business School’s Robert Kaplan and the balanced scorecard. List three lessons learned from Kaplan, the title of the video, and its URL.
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The four perspectives of a balanced scorecard are learning and growth business processes customer pe...View the full answer
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Information Technology for Management Digital Strategies for Insight Action and Sustainable Performa
ISBN: 978-1118994290
10th edition
Authors: Efraim Turban, Carol Pollard, Gregory Wood
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