Using an internet search engine (such as Google.com), look at the consultancy organizations that are selling help
Question:
Using an internet search engine (such as Google.com), look at the consultancy organizations that are selling help and advice on:
(a) Total quality management, and
(b) Six Sigma.
How do the TQM and Six Sigma ‘products’; appear to be sold to prospective customers?
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Total Quality Management TQM TQM is an approach to improving organizational performance and customer satisfaction by focusing on continuous improvement and quality in all aspects of an organization Co...View the full answer
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Related Book For
Operations Management
ISBN: 9780273708476
5th Edition
Authors: Nigel Slack, Stuart Chambers, Robert Johnston
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