You've got to be very careful if you don't know where you're going, because you might not get there -- Yogi Berra.

Operations strategy is critical because the reality is that you (the manager) can't improve operations if you don't know what you're aiming for. Additionally, it has been argued on numerous occasions that, "every organization must make a product or provide a service that someone values" (Bozarth & Handfield, 2008).

Required;

Can you think of 2 examples where poor operations or supply chain management undercut a business? Describe the situation and propose what your strategy would be to "fix" this situation.

Answer rating: 100% (QA)

1 Hersheys poor supply chain management system and operations resulted in undercut of business in 19... View the full answer