2 Xiomi service center is situated in Joka, Kolkata. The service technician spends 20 minutes for eachmobile phone to process i.e. 3 laptops per hour. Around 4 customers per hour visit the Xiomi service center.Xiomi service center has approached you to evaluate their service system on different operatingcharacteristics as following:(a) What is the average system utilization?(b) What is the average number of customers in the system?(c) What is the average number of customers waiting in line?(d) What is the average time a customer spends in the system?(e) What is the average time a customer spends waiting in line?

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Littles Law states L aW or W La a avg customer arrivals ... View the full answer