As the COVID-19 pandemic accelerated the shift to online grocery shopping, also known as e-grocery or...
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As the COVID-19 pandemic accelerated the shift to online grocery shopping, also known as e-grocery or grocery commerce, many grocery retailers outsourced their e-grocery deliveries to third-party logistics (3PLs). Using the knowledge of logistics service outsourcing, a) Discuss why retailers outsource their logistics services instead of performing them in-house during the COVID-19 pandemic? b) Identify and briefly discuss risks and potential issues associated with logistics outsourcing considering the specific context of online grocery shopping? As the COVID-19 pandemic accelerated the shift to online grocery shopping, also known as e-grocery or grocery commerce, many grocery retailers outsourced their e-grocery deliveries to third-party logistics (3PLs). Using the knowledge of logistics service outsourcing, a) Discuss why retailers outsource their logistics services instead of performing them in-house during the COVID-19 pandemic? b) Identify and briefly discuss risks and potential issues associated with logistics outsourcing considering the specific context of online grocery shopping?
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a Retailers often outsource their logistics services during the COVID19 pandemic for several reasons 1 Expertise and Efficiency Thirdparty logistics providers 3PLs specialize in logistics operations T... View the full answer
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