. Mr. De Guzman is currently conducting a research in relation to the employees leaving the...
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Mr. De Guzman is currently conducting a research in relation to the employees leaving the company after serving the company in less than 6 months. In his study, the number of months is vital for the company since, they are lacking employees and they have problems in recruitment. If they will be considering a survey during the exit interview, what type of sampling technique will they consider? | Explanation: | |
RANDOM | ||
CLUSTER | ||
STRATIFIED | ||
PURPOSIVE | ||
CONVENIENCE | ||
Melissa has been asked by the management to conduct a research on the factors affecting sales growth. She had identified the possible factors that can affect the sales level of the company in each month. Upon the creation of the indicators, she finds the indicators similar from one factor to the other. What goal in research had not been considered in the creation of the questionnaire? | Explanation: | |
VALID | ||
RELIABLE | ||
UNBIASED | ||
NON-DISCRIMINATING | ||
One mall conducted a survey among its patrons on the enjoyed showcasing of display througout the year. The survey will let them know the displays that they will be having each month. It has been the highlight of the mall since most of its patrons consider having a picture taking in the displays that they have. What type of close ended question will give feedback to the mall's operation? | Explanation: | |
DICHOTOMOUS | ||
MULTIPLE CHOICE | ||
CAFETERIA | ||
RANK ORDER | ||
CONTINGENCY | ||
RATING | ||
IMPORTANCE | ||
LIKERT | ||
BIPOLAR | ||
MATRIX | ||
Manufacturing ABC is currently experiencing high cost in waste. In one resesarch, the respondents were asked to identify the number of waste they encounter every manufacturing day. The manufacturing day is every Monday, Wednesday, Thursday and Sunday. The respondents identified the given wastes they usually encounter every manufacturing day. What type of close ended question will enable the research identify the most thrown waste? | Explanation: | |
DICHOTOMOUS | ||
MULTIPLE CHOICE | ||
CAFETERIA | ||
RANK ORDER | ||
CONTINGENCY | ||
RATING | ||
IMPORTANCE | ||
LIKERT | ||
BIPOLAR | ||
MATRIX | ||
Jonathan considered the stress level of the employees as part of his research. It was being observed that the employees are either filing for a leave or just skipping work due to stress. In his study, the indicators were into the identification of the source of the stress. Trina who finds the survey helpful so the management will be knowledgeable about the employees experiences, had added more aside from the possible sources indicated by Jonathan. What type of close ended question will make the company create a stress relieving program for its employees? | Explanation: | |
DICHOTOMOUS | ||
MULTIPLE CHOICE | ||
CAFETERIA | ||
RANK ORDER | ||
CONTINGENCY | ||
RATING | ||
IMPORTANCE | ||
LIKERT | ||
BIPOLAR | ||
MATRIX | ||
Vivian created a questionnaire which will be used to evaluate the service quality of the hotel. In one of her indicators, she considered asking the respondent if they find the service of the housekeeping reliable and responsive. Gino who is answering the question, said, " I think the service is responsive but not reliable." What mistake in making questionnaire did Vivian commit? | Explanation: | |
MISTAKE NUMBER 1 | ||
MISTAKE NUMBER 2 | ||
MISTAKE NUMBER 3 | ||
MISTAKE NUMBER 4 | ||
MISTAKE NUMBER 5 | ||
MISTAKE NUMBER 6 | ||
MISTAKE NUMBER 7 | ||
Chris called the hotline of the bank where he has a credit card. After the service, the service representative said if he can answer the satisfaction survey. Chris said that if he can have the survey next time due to time constraint. According to the service representative, it will only take 5 minutes of his time. What mistake was avoided by the bank in having a customer satisfaction survey? | Explanation: | |
MISTAKE NUMBER 1 | ||
MISTAKE NUMBER 2 | ||
MISTAKE NUMBER 3 | ||
MISTAKE NUMBER 4 | ||
MISTAKE NUMBER 5 | ||
MISTAKE NUMBER 6 | ||
MISTAKE NUMBER 7 | ||
The American Home designers are in the stage of conducting a need idenfication to incorporate in the specification of the details of the product. The product is an all in one laundry machine. The machine will start from laundry, rinsing, drying and lastly folding. To get specifications, they have invited stay home mothers to mention what are the needs they have during laundry day. What type of interview method will occur? | Explanation: | |
PERSONAL INTERVIEW | ||
TELEPHONE INTERVIEW | ||
FOCUS GROUP INTERVIEW | ||
DEPTH INTERVIEW | ||
PROJECTIVE INTERVIEW | ||
The guidance counselor in one school wanted to identify the mental health status of the students in all level in school and considered to conduct interview among the students at the same time present a study on the main reason of conducting the interview. In her interview for each applicant, she asks the same question, "What are the reasons that make you feel uncomfortable and stressed". What type of projective technique does guidance counselor practice? | Explanation: | |
WORD ASSOCIATION TEST | ||
CLOUD PICTURE TEST | ||
SENTENCE COMPLETION TEST | ||
STORY COMPLETION STUDY | ||
INFORMAL CONVERSATION INTERVIEW | ||
STANDARDIZED, OPEN ENDED | ||
CLOSED, FIXED- RESPONSE | ||
GENERAL INTERVIEW GUIDE APPROACH | ||
Upon check out, the guests are being interviewed by the front desk clerk. The representative will be asking along the following areas of concern: service of hotel personnel, quality of room amenities, quality of food, quality of checking in and out, accuracy of the bill. What type of projective technique is being practiced? | Explanation: | |
WORD ASSOCIATION TEST | ||
CLOUD PICTURE TEST | ||
SENTENCE COMPLETION TEST | ||
STORY COMPLETION STUDY | ||
INFORMAL CONVERSATION INTERVIEW | ||
STANDARDIZED, OPEN ENDED | ||
CLOSED, FIXED- RESPONSE | ||
GENERAL INTERVIEW GUIDE APPROACH | ||
Ramon bought a car from Toyota and had been sending his car back over and over again. To make things worst, he brought his car back due to the same problem. Due to those incident, the customer service representative considered him as a customer who can really bring out the weaknesses of the establishment. There are only three questions being asked and these were, 1. The aspect/s of service I like the most about Toyota is/are ... 2. The aspect/s of service I think they Toyota should be improving is/are.. 3. If I can suggest, I think they should .... What type of projective technique is being practiced? | Explanation: | |
WORD ASSOCIATION TEST | ||
CLOUD PICTURE TEST | ||
SENTENCE COMPLETION TEST | ||
STORY COMPLETION STUDY | ||
INFORMAL CONVERSATION INTERVIEW | ||
STANDARDIZED, OPEN ENDED | ||
CLOSED, FIXED- RESPONSE | ||
GENERAL INTERVIEW GUIDE APPROACH | ||
Department of Healh instructed every baranggay to monitor each household as to the member of the familly in need of vaccine to avoid another outbreak of a disease among young ones. The representatives from the baraggay went house to house to conduct interview to mothers and check the baby book of the child if what immunization are completed or not. According to the head of the team, it is better to conduct interview than questionnaire since by interviewing they will be getting specifics of the child's immunization. What advantage of interview will be achieved? | Explanation: | |
OPPORTUNITY FOR FEEDBACK | ||
PROBING COMPLEX ANSWERS | ||
LENGTH OF INTERVIEW | ||
COMPLETE QUESTIONNAIRES | ||
PROPS AND VISUAL AIDS | ||
HIGH PARTICIPATION | ||
Cathy attended a webinar that started from 8am to 12nn whereby the attendees were being asked and included in the discussion. Unfortunately, she was also tasked for another work in her section. As she is doing multi-tasking, she seldoms listen attentively to the speaker and just answer on her own by listening to the questions. By the end of the webinar, they were asked to answer a feedback form. Since the manager requires her to have a certificate to submit. Since she finds the information important during the time she was listeing, she just clicked the highest number for satisfaction level for the evaluation to be finished. What disadvantage of interview is present? | Explanation: | |
COST | ||
LACK ANONYMITY | ||
NECESSITY OF CALLBACKS | ||
VARIANCE EFFECTS | ||
DISHONESTY | ||
PERSONAL STYLE | ||
GLOBAL CONSIDERATION | ||
Tina is currently having a research about the difficulties of students encounter in having online classes this pandemic period. She had arraged google meet interview with students who approved to participate. During the interview, she makes sure that she will be having follow up questions related to the answers the students to make sure the answers are really experienced. What characteristic of an interviwer is Tina? | Explanation: | |
KNOWLEDGEABLE | ||
STRUCTURING | ||
CLEAR | ||
GENTLE | ||
STEERING | ||
CRITICAL | ||
REMEMBERING | ||
INTERPRETING | ||
A group of researchers wanted to know how consumers are saving during this pandemic period. They have considered going to certain establishments where they were permitted to conduct an interview. In their interview, the respondents were able to detail their ways on how to save even though they experience financial constraints for several months now. What type of topic has been shared to the researchers? | Explanation: | |
BEHAVIORS | ||
OPINIONS/VALUES | ||
FEELINGS | ||
KNOWLEDGE | ||
SENSORY | ||
BACKGROUND |
Related Book For
Principles of Accounting
ISBN: 978-1133626985
12th edition
Authors: Belverd E. Needles, Marian Powers and Susan V. Crosson
Posted Date: