What are the capabilities of a Customer Relationship Management (CRM) platform?

 

a-It centralizes access to other platforms and ensures that users only need to authenticate once, in a single place.

 

b-It provides insight into the internal compliance status of a business, while also providing concrete actions to take, if necessary.

 

c-It connects buyers and sellers in a direct manner, while also ensuring that the platform receives a commission that is as low as possible.

 

d-It stores, manages, and maintains customer information of a business, while also tracking opportunities, leads, and campaigns.

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The detailed answer for the above question is provided below d It stores manages and maintain... View the full answer