With increasingly diverse workforces and customers, there is a strong business case for implementing global business and
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With increasingly diverse workforces and customers, there is a strong business case for implementing global business and diversity training programs.
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Cross-cultural communication training focuses on workplace cultural etiquette and interpersonal skills.
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Cultural sensitivity training focuses on sensitizing employees to the views of different cultural groups toward work so that employees from diverse backgrounds can work together more effectively.
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Career development is a short-term series of activities that contribute to a person's career exploration, establishment, success, and fulfillment.
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According to John Holland who designed the Vocational Preference Test (VPT), a person's level of intelligence determines his or her occupational orientation.
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People who have a strong technical/functional career anchor tend to make decisions that drive them toward general management.
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Performance appraisal is often an easy interpersonal task for managers.
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Performance appraisals can be required in courts when assessing wrongful termination cases and are considered to be legal documents in Canada.
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Job performance is a unidimensional construct.
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The term "total rewards" refers only to the monetary components of compensation.
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The purpose of pay equity legislation is to eliminate discrimination based on age and culture.
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Job evaluation committees do not include managers because this would constitute a conflict of interest.
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A benchmark job is a job held by the top performers of a company.
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The point method of job evaluation involves identifying several compensable factors, each having several degrees, as well as the degree to which each of these factors is present in the job.
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Frederick Herzberg encourages the use of cash bonuses and pay increases as the best way to motivate workers to higher levels of performance.
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Employers continue to increase their use of variable pay plans while holding salary increases or fixed compensation at modest levels.
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The oldest and most commonly used type of incentive plan for operations employees is the standard hour plan.
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One approach to using the team or group incentive plan is to set work standards for each member of the group and maintain a count of the output of each member.
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A group incentive plan's chief advantage is that each worker's rewards are no longer based solely on his or her own effort.
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According to the textbook, many experts argue that, in most organizations, managerial- and executive-level bonuses should be tied to both organizational and individual performance.
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Cost Management A Strategic Emphasis
ISBN: 9781259917028
8th Edition
Authors: Edward Blocher, David F. Stout, Paul Juras, Steven Smith