As a systems analyst, you have been involved in a project to develop an inventory-tracking system for your business services office. The project is now coming to its final stages and you have been asked to write a training manual. Using the outline shown in Figure 18-4 , write a portion of the usual manual (a page or two) describing the manual system or the computer system. Have one of your fellow students or co-workers read and evaluate for clarity the portion you wrote. Did she or he find it understandable and clear? Did it provide the appropriate level of detail that an end user would need?

Data from Figure 18-4

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FIGURE 18-4 An Outline for a Training Manual Training Manual End Users Guide Outline 1. Introduction. II. Manual. A. The manual system (a detailed explanation of people's jobs and standard operating procedures for the new system). B. The computer system (how it fits into the overall work flow). 1. Terminal/keyboard familiarization. 2. First-time end users. a. Getting started. b. Lessons. C. Reference manual (for nonbeginners). III. Appendixes. A. Error messages.