Based upon the responses to your intranet survey, you feel that it would be helpful to interview someone in another organization who has had experience in developing and/or maintaining company intranets.

a. What type of interview do you think would be most appropriate in this situation—

unstructured or structured? Why?

b. Make an appointment with the intranet administrator in your organization or another organization or school to discuss her or his experiences in developing and/or maintaining an intranet. Describe the organization and its intranet.

c. Prepare an interview guide using the format of Figure 5-3 as an example, ensuring that questions are free of the problems.

d. Conduct the interview, and record the responses.

e. What do you feel worked well in the interview, and what would you do differently next time?

Data from Figure 5-3

Transcribed Image Text:

TABLE 5-3 Partial Table of Certainty Factors Desired Certainty 95% 90 80 Certainty Factor 1.960 1.645 1.281