The concept includes two proposed models (Figures 17.1 and 17.2) which account for different ways of handling conflict.

What do you consider to be the essential similarities between the two models as well as the essential differences? How do you account for the positioning of the emotional component in Figure 17.2 ? Do you think this positioning applies to all cultures? If not, what change(s) would you make to the model?

 

Transcribed Image Text:

High Assertiveness: concern for self Low Competing Avoiding Low Collaborating Figure 17.1 Two-dimensional handling modes Compromising Accommodating Co-operativeness: concern for other taxonomy of conflict High