The U.S. Professional Golf Association tracks a number of statistics on its player-members. It is easy to find key statistics such as driving distance, putts per hole, greens in regulation, and fairways made. All of these measures capture differing dimensions of the game.
Golf courses exhibit considerable diversity in their design. Some have long holes but have relatively friendly greens. Other, shorter courses are more difficult, rewarding accuracy over distance.

Required:
a. Are the standard statistics leading measures of performance? Why or why not?
b. It is often the case that the best golfer (in terms of prize money or tournaments won) is not the top-ranked in any of the “standard” measures. How do you explain this discrepancy? What implications does this have for the emphasis a firm might place on differing aspects of its operations?
c. Professional odds makers use information to match up the characteristics of courses and golfers to determine the odds of a given golfer winning a particular tournament. What are the similarities, if any, between this practice and the fit of performance measures with a firm’s critical success factors (CSFs)?