Question: Were some questions more difficult than others for interviewees to
Were some questions more difficult than others for interviewees to answer? If so, how did you deal with the situation?
Answer to relevant QuestionsWhy were some of the questions phrased so that interviewees provided responses from a fellow worker's point of view (e.g., "If you ask a fellow worker to give his or her opinion regarding training in this firm, what would ...What steps should be taken to better understand the performance problems at Rainyday? That is, what would you do to conduct a more thorough needs assessment to better pinpoint the problems? If we do training, what specific experimental design do you recommend and what evaluative criteria should we use? Provide several suggestions for addressing the problems in the claims department at Rainyday. If the state follows the recommendations, what impact will the policy have upon private sector compensation?
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