What are the possible consequences of defining a marketing strategy independently of the process strategy?
Answer to relevant QuestionsClassify the following services by their degree of customer contact (high, medium, or low). Also, determine how much uncertainty the customer introduces into the service delivery system by the ability to make customized ...How can we use the service delivery system matrix to improve service operations? Describe the service-product bundle for each of the following services: a. Hospital b. Lawyer c. Trucking firm Explain Little’s Law in your own words. How can it be used, and what are the limitations of this law? Analyze the service blueprints in problem 12 for possible improvements. Use the flow, time, quantity, quality, and cost questions.
Post your question