What steps would you advise Caruso to take to increase the decorator’s motivation to deliver high quality customer service?
Answer to relevant QuestionsWould you advise Caruso to try to engage in transformational leadership in this situation? If not, why? If so, what steps would you advise her to take. Think about a group that you are a member of, and describe the stage of development that your group is currently in. Does the development of this group seem to be following the forming-storming-norming-performing-adjourning ...How large was the group and what group roles did members play? Describe the goals the team should be trying to achieve. Discuss why two restaurants in the same community might have different pay levels.
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