Questions and Answers of Human Resource Information

Describe the steps in the selection process and why it is so important to the organization.
_____ is the process of choosing the best-qualified applicant recruited for a job.
When one thinks about the spirit of Britain, especially London, Links of London is hoping that their charm, elegance, and world-renowned reputation make them the firm that immediately comes to the
Identify the three main types of “fit” in the selection process and why they are important.
_____ is a legal concept that says if the organization selects someone who may pose a danger to coworkers, customers, suppliers, or other third parties and if that person then harms someone else in
Should organizations be held liable by the courts for negligent hires? Why, or why not?
Zappos is an online retailer owned by Amazon. Originally founded in 1999 as a site where one could order shoes online, they’ve developed into one of the most successful and sought-after
Discuss the major points in the Uniform Guidelines on Employee Selection Procedures (UGESP).
_____ provides information that can be used to avoid discriminatory hiring practices as well as discrimination in other employment decisions.
Briefly discuss the use of applications and résumés as selection tools.
_____ is the extent to which a test measures what it claims to measure.
If you were in charge of hiring, would you completely get rid of résumés and just ask everyone to provide the same application? Why, or why not?
Briefly discuss the testing and legal considerations in the selection process.
_____ is an assessment of the ability of a test to measure some other factor related to the test.
Discuss selection interviewing, including the three primary types of interviews and the five steps in the model for conducting them.
_____ is an assessment of whether a test measures knowledge or understanding of the items it is supposed to measure.
Discuss the use of the various background checks as tests for employment.
_____ measures a theoretical concept or trait that is not directly observable.
Identify selection criteria and the best selection method.
_____ is the consistency of a test measurement.
Examine the advantages and disadvantages of technology use in the selection process.
_____ is an assessment instrument designed to determine whether you have the ability to apply a particular knowledge set.
Should candidate interviews even be done, since they have low validity? Why, or why not? Would you limit them in some ways, and if so, how?
_____ measures the psychological traits or characteristics of applicants to determine suitability for performance in a specific type of job.
Does the use of technology in recruiting and selection activities, such as reviewing the résumé and application, testing, and even conducting the preliminary interview, really get rid of the biases
_____ measures a person’s intellectual curiosity and motivation in a particular field.
_____ is an assessment of general intelligence or of some type of aptitude for a particular job.
_____ ensures that applicants are capable of performing on the job in ways defined by the job specification and description.
_____ means that we provide a sample of the work that the candidate would perform on the job and ask the candidate to perform the tasks under controlled conditions.
_____ are places where job applicants undergo a series of tests, interviews, and simulated experiences to determine their potential for a particular job.
_____ allows us to put a candidate in a high-pressure situation but still control the environment so as to limit the danger and cost.
_____ identifies whether or not an employee is physically capable at a particular point in time of performing a specific type of work.
_____ requires that each applicant must pass a particular selection test in order to go on to the next test.
_____ allows an individual to do poorly on one test but make up for that poor grade by doing exceptionally well on other tests.
Identify and explain the major components of the external environment.
Identify the factors impacting how an organization makes strategic decisions, and give an example of the impact HR may have on crafting a vision and mission, strategic analysis and design,
Describe the major components of organizational structure and why it is important to understand them.
Discuss how organizational culture affects the members of the organization.
Identify areas of HRM where data analytics and other HR technologies can have an effect on organizational success.
Describe human resource management systems (HRMS), and identify how they can help HR make decisions.
Identify the common measurement tools for strategic HRM.
Discuss the role of culture, technology, and globalization in HRM.
_____ is a plan of action to achieve a particular set of objectives.
_____ is what we expect to become as an organization at a particular future point in time.
_____ consists of our expectations of what we’re going to do in order to become the organization that we have envisioned.
_____ state what is to be accomplished in singular, specific, and measurable terms, with a target date.
_____ refers to the way in which an organization groups its resources to accomplish its mission.
_____ is the degree to which three types of differentiation exist within the organization.
_____ is the degree to which jobs are standardized within an organization.
_____ is the degree to which decision making is concentrated within the organization at a single point—usually at the top of the organization.
_____ consists of the values, beliefs, and assumptions about appropriate behavior that members of an organization share.
_____ is the process of accessing large amounts of data in order to analyze those data and gain insight into significant trends or patterns within organizations or industries.
_____ are interacting database systems that aim at generating and delivering HR information and that allow us to automate some human resource management functions.
_____ is a measure of profits that remain after the cost of capital has been deducted from operating profits.
_____ is a measure of the financial return we receive because of something that we do to invest in our organization or its people.
_____ measures financial, customer service, internal process, and learning and growth (sustainability).
_____ identifies HR deliverables, identifies HR system alignment, compares HR alignment with strategy, and measures organizational gains created by HR practices.
Which of the five artifacts, or important ways in which employees learn about culture, do you think is most important? Why?
Established in 2009, Uber provides an alternative to taxicab service in 460 cities and nearly 60 countries worldwide. The trick? Their mobile application for smartphones allows riders to arrange for
Nestled alongside the Mississippi River in eastern Missouri sits the sprawling Midwestern city of St. Louis. Known for its Gateway Arch, barbeque, and blues music, St. Louis is a very old city but
Describe the OUCH test and its four components, and provide an example of when it is useful in an organizational setting.
Identify the major equal employment opportunity(EEO) laws and the groups of people that each law protects.
Briefly describe the EEOC’s functions, employee rights, and employer responsibilities in conjunction with EEO laws.
Identify the two primary types of sexual harassment and how to reduce company risk from harassment lawsuits.
Discuss the employer accommodations that are required to avoid unnecessary religious discrimination.
Discuss two areas of legislation still evolving that may impact future HR employment regulations.
_____ is the act of making distinctions or choosing one thing over another—in HR, it is distinctions among people.
_____ is making distinctions that harm people by using a person’s membership in a protected class.
_____ is a rule of thumb used whenever you are contemplating any employment action, to maintain fairness and equity for all of your employees or applicants.
_____ is a test used by various federal courts, the Department of Labor, and the EE OC to determine whether disparate impact exists in an employment test.
_____ is discrimination against members of the majority employee group based on a legally protected factor, such as race or religion.
_____ exists when individuals in similar situations are intentionally treated differently and the different treatment is based on an individual’s membership in a protected class.
_____ occurs when an officially neutral employment practice disproportionately excludes the members of a protected group; it is generally considered to be unintentional, but intent is irrelevant.
_____ occurs when, over a significant period of time, a person or group engages in a sequence of actions that is intended to deny the rights provided by Title VII (of the 1964 CRA) to a member of a
_____ is a qualification that is absolutely required for an individual to successfully do a particular job.
_____ exists when a particular practice is necessary for the safe and efficient operation of the business and when there is a specific business purpose for applying a particular standard that may, in
_____ exists when a test for employment is a legitimate measure of an individual’s ability to do the essential functions of a job.
_____ is a physical or mental impairment that substantially limits one more major life activities, a record of having such an impairment, or a condition of being regarded as having such an impairment.
_____ is an accommodation made by an employer to allow someone who is disabled but otherwise qualified to do the essential functions of a job to be able to perform that job.
_____ consist of the fundamental duties of the position.
_____ are those that may be performed on the job but need not be performed by all holders of the job.
_____ occurs when the level of difficulty for an organization to provide accommodations, determined by looking at the nature and cost of the accommodation and the overall financial resources of the
_____ consists of monetary damages awarded by the court that compensate the person who was injured for their losses.
_____ consist of monetary damages awarded by the court that are designed to punish an injuring party that intentionally inflicted harm on others.
_____ occurs when different groups of people have different scores designated as “passing” grades on a test for employment.
_____ is a notice from the EEOC, if they elect not to prosecute an individual discrimination complaint within the agency, that gives the recipient the right to go directly to the courts with a
_____ is a situation in which the organization takes an adverse employment action against an employee because the employee brought discrimination charges against the organization or supported someone
_____ consist of any action such as firings, demotions, schedule reductions, or changes that would harm the individual employee.
_____ exists when an employee is put under such extreme pressure by management that continued employment becomes intolerable for the employee and, as a result of the intolerable conditions, the
_____ consists of unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature, when submission to or rejection of this conduct explicitly or
_____ is harassment that occurs when some type of benefit or punishment is made contingent upon the employee submitting to sexual advances.
_____ is harassment that occurs when someone’s behavior at work creates an environment that is sexual in nature and makes it difficult for someone of a particular sex to work in that environment.
_____ is the “average” person who would look at the situation and its intensity to determine whether the accused person was wrong in their actions.
Should equal pay between different groups always be required? Why, or why not?
Do we really need all of the laws that protect the equal employment opportunities of different groups (age, military veterans, pregnant women, etc.)? Why, or why not?
Is illegal immigration really hurting this country, when most illegal immigrants take jobs that Americans don’t want to do anyway?
Cape Girardeau, Missouri, is an old 18th-century river town along the Mississippi River in the southeastern part of the state. Ancient streets have French and Spanish names or the names of the
_____ consists of the people within an organization.
_____ is a combination of job satisfaction, ability, and a willingness to perform for the organization at a high level and over an extended period of time.
_____ is a division or department within an organization that brings in no revenue or profit; in other words, it costs money for the organization to run this function.

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