1. What purpose does culture serve for an organization?
2. Describe the Mayo Clinic’s culture from the perspective of espoused values and enacted values.
3. Using the perspective of the functions of organizational culture, explain the impact of Mayo’s values and ideals.
4. What role has the Mayo Clinic’s compensation system played in developing and maintaining its culture?
5. Do you think the Mayo Clinic’s culture provides a good model for other healthcare organizations? Why or why not?