Assume you worked for your father at his car dealership while attending school. Because you have limited work experience, you want to include this on your résumé. You have written the following duties you performed. Rewrite the tasks you performed using action words and quantify your accomplishments when possible. You may add details as necessary. Present the rewritten Experience section to the class in a PowerPoint presentation. It should be formatted appropriately for a section on your résumé.
a. Made appointments for servicing of customers’ cars
b. Checked in customers at the service desk
c. Wrote work orders for customers; that involved looking up the price of the part and adding 20 percent markup and then looking up in the manual how many hours were allotted to do a particular job and figuring the total cost of labor for the job
d. Handled money when people paid their bills
e. Sent out reminders if bills were more than 30 days overdue
f. Answered phone calls
g. Received Employee of the Month award in October 2009
h. Straightened up the parts room to make it easier to find where parts were located
i. Worked out a system so it was easy to see how many of a certain part were in stock