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business
human resource management

Questions and Answers of Human Resource Management

Explain how balancing the interests of global and local, occupational and functional perspectives might play out in a compensation decision scenario.
Why is it important to understand the historical origins of national industrial relations systems?
In what ways can trade unions constrain the strategic choices of multinationals?
Identify four characteristics of MNEs that give trade unions cause for concern.
How have trade unions responded to MNEs? Have these responses been successful?
What evidence is there to show that corporate codes of conduct are effective?
Compare the industrial development qualities of India and China from a global HR director's perspective.
What is your view of international initiatives to criminalize foreign bribery?
Identify a number of HRM problems that typically arise with expatriate assignments. In what ways might the core ethical values and guidelines identified in this chapter apply to them?
Beyond checklists and systemic analysis, what actions can MNEs take to reduce risks related to terrorism? What roles can HRM take in these processes?
What IHRM activities would be pertinent to the sending, by Médecins Sans Frontieres, of a medical team into a country such as Bangladesh?
How does a manager's job change with his or her level in the organization?
How is management universal?
Are effective organizations always efficient? Discuss. If you had to choose between being effective and being efficient, which would you say is more important? Why?
What similarities exist with the job activities of the owner of an automotive repair shop that employs two people and the executive director of the Canadian Cancer Society?
What are some of the skills that an entrepreneur must possess?
1. As a company gets bigger, does it become harder to stay innovative? Why or why not? 2. What are the perks that appeal to you?
1. Describe the findings of Project Oxygen using Mintzberg's role approach?2. Are you surprised at what Google found out about "building a better boss"? Explain your answer.3. What is the difference
Describe the components of the specific and general environments?
Contrast multinational corporations, multi-domestic corporations, global companies, and transnational corporations or borderless organizations?
Compare the advantages and disadvantages of the various approaches to going global?
What challenges might confront a Mexican manager transferred to Canada to manage a manufacturing plant in Winnipeg? Will these be the same for a Canadian manager transferred to Guadalajara, Mexico?
1. What strategies can Gnanendran use to maintain social media momentum 2. How can Earth Rated continue to expand into the US and European markets 3. What world market should Earth Rated target next?
Describe the differences between a) Strategic and operational plans, b) Short and long-term plans, c) Specific and directional plans.
What is the difference between SWOT and PESTEL analysis?
Using Michael Porter's generic strategies (cost leadership, differentiation, and focus), describe the strategy used by each of the following companies in the automotive industry: Kia, Toyota and
Describe a decision you have made that closely aligns with the assumptions of perfect rationality. Compare this with the process you used to select your major. Did you depart from the rational model
Is the order in which alternatives are considered more critical under assumptions of perfect rationality or bounded rationality? Why?
Give an example drawn from your personal decision making that illustrates satisficing? What steps would be necessary to make a better decision in that situation?
How does escalation of commitment affect decision making? Have you had an example of this in your decision making?
Discuss the role that stakeholders play in the four approaches to corporate social responsibility.
1. Is it appropriate for baseball managers to use only quantitative, objective criteria in evaluating their players? What do you think? Why? 2. Describe how baseball front office executives and
1. How does the Black Book help Coke's managers and other employees in decision making? 2. What does Coke's big data have to do with its goals?
Describe the characteristics of a learning organization. What are its advantages?
Do you think the concept of organizational structures, as described in this chapter, is appropriate for charitable organizations? If yes, which organization design do you believe to be most
Why should structure follow strategy instead of the reverse?
1. Should Bruce Levitt set up another company or, instead, set up an alliance with a foreign company that would sell its products under the Levitt-Safety name. 2. How has Levitt-Safety remained a
What are supply and value chains? What is value chain management? What is the goal of value chain Management?
1. Discuss the Flextronics case from a value chain management perspective. How did it happen? Why did it happen?2. What can managers learn about managing operations from this situation?3. Although
1. What role does innovation play in managing an organization's operations? 2. Describe the operations management issues that the Dreamliner team faced. Could these issues have been avoided? Why or
What are the two types of interview questions that employers should utilize?
How are orientation and employee training alike? How are they different?
Describe three performance appraisal methods as well as the advantages and disadvantages of each.
How do recruitment, selection, orientation, and training directly affect workforce diversity?
Should managers offer flextime and other work-life balance initiatives? What special human resource management issues do these initiatives raise?
What are total rewards? How do the various components of total rewards lead to effective human resource management?
What similarities, if any, can you find between Hersey and Blanchard's Situational Leadership, and path-goal theory?
What sources of power are available to leaders? Which ones are most effective?
"Charismatic leadership is always appropriate in organizations." Do you agree or disagree? Support your position.
What kinds of campus activities could a full-time student do that might lead to the perception that he or she is a charismatic leader? In pursuing those activities, what might the student do to
1. Think about what you thought you knew about Steve Jobs prior to reading this Case Application. How would you have described his leadership style? 2. After reading this Case Application, how would
How do needs affect motivation.
Describe several means that you might use to motivate (1) a minimum-wage employee working for a small company that makes tortillas, or (2) professional and technical employees working for a software
1. What types of rewards are suited to this type of work environment? 2. Which contemporary theory of motivation is most applicable to DevFacto?
1. What is it like to work at one of BHP Billiton's mining camps? What is your assessment of the company's philosophy toward employees? 2. What do you think is ATCO's biggest challenge in keeping
1. What are the risks of separating the creative side from the production side? 2. What are the challenges of running a decentralized organization in multiple countries?
Contrast (1) self-managed and cross-functional teams and (2) virtual and face-to-face teams.
What problems might surface in teams during each of the five stages of team development?
Why do you believe mutual trust is important to developing high-performing work teams?
1. Is sharing information worth the risk of revealing important information to competitors? 2. What would each of these self-directed teams need to be successful? 3. How would the way store managers
1. Do you think Toyota has succeeded because of its team-oriented culture, or do you think it could have succeeded without it? 2. How does Toyota emphasize teamwork throughout the organization? 3.
1. ORC recently merged with Infrastructure Ontario as a cost savings measure. What will that mean to this team environment? 2. Have you been on a team-building retreat? Was it successful?
What are the advantages and disadvantages of feedforward control?
Describe the financial control measures managers can use.
What can management do to implement a benchmarking best-practices program?
1. What information is needed for feedforward controls to be effective? 2. How effective would concurrent control be at Facebook if it were top-down only? 3. Is there a better way for Zuckerberg to
1. Why are metrics important, and how they can contribute to improved performance and profitability? 2. Analyze the metrics that are currently being used for Scotiabank's balanced scorecard. What
Discuss two approaches to organizational change.
Who are change agents? Do you think that a low-level employee could act as a change agent? Explain.
How would an organization decide between action research and appreciative inquiry? Explain briefly how each brings about organizational change.
1. How would you advise Scudamore to make 1-800-GOTJUNK? a "change-capable" organization? 2. 1-800-GOT-JUNK? uses a large bell in the office that employees ring every time they have a good idea. Is
1. Describe the types of changes that have occurred at Prairie General in terms of structure, technology, and people. Cite examples. 2. Why do you think the medical profession resists changing to
What is another name for time study?
Explain the importance of the humanistic approach in methods and time study work.
How are time study and methods engineering related?
Why is work design an important element of methods study?
What important events have contributed to the need for ergonomics?
What is the principal objective of methods engineering?
List the eight steps in applying methods engineering.
Where were time studies originally made and who conducted them?
Explain Frederick W. Taylor's principles of scientific management.
What is meant by motion study, and who are the founders of the motion study technique?
Was the skepticism of management and labor toward rates established by 'efficiency experts' understandable? Why or why not?
Which organizations are concerned with advancing the ideas of Taylor and the Gilbreths?
What psychological reaction is characteristic of workers when methods changes are suggested?
What does the operation process chart show?
When would you advocate using the flow diagram?
How can the flow of several different products be shown on the flow diagram?
What two flowchart symbols are used exclusively in the study of paper work?
What are the limitations of the operation and flow process charts and of the flow diagram?
Explain how the concept of PERT charting can save a company money.
What is the purpose of crashing?
When is it advisable to construct a worker and machine process chart?
What is machine coupling?
In what way does an operator benefit through machine coupling?
How does the gang process chart differ from the worker and machine process chart?
What symbols are used in constructing the operation process chart?
In a process plant, which of the following process charts has the greatest application: worker and machine, gang, operation, flow? Why?
What is the difference between synchronous and random servicing?
Reducing which of the three times - worker, machine, or loading - would give the greatest effect on increasing productivity? Why?

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