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management leadership

Questions and Answers of Management Leadership

Why do organizations need to tailor project management concepts, such as those found in the PMBOK® Guide to create their own methodologies?
Briefly describe what happens in each of the five project management process groups (initiating, planning, executing, monitoring and controlling, and closing). What types of activities are done
Approximately how much time do good project managers spend on each process group and why.
What are some of the key outputs of each process group?
What are some of the typical challenges project teams face during each of the five process groups?
Either from your own experience or by searching the Internet, describe a well-planned and executed project. Describe a disastrous project. What were some of the main differences between these
Describe project integration management in your own words. How does project integration management relate to the project life cycle, stakeholders, and the other project management knowledge areas?
Briefly describe the strategic planning process, including a SWOT analysis. Which project selection method(s) do you think organizations use most often for justifying information technology projects?
Summarize key work involved in each of the six processes for project integration management.
Discuss the importance of following a well-integrated change control process on information technology projects. What do you think of the suggestions made in this chapter? Think of three additional
Perform a financial analysis for a project using the format provided in figure. Assume the projected costs and benefits for this project are spread over four years as follows: Estimated costs are
Create a weighted scoring model to determine grades for a course. Final grades are based on three exams worth 20%, 15%, and 25%, respectively; homework is worth 15%; and a group project is worth 25%.
Develop an outline (major headings and subheadings only) for a project management plan to create a Web site for your class, and then fill in the details for the introduction or overview section.
Discuss the process of further defining project scope, going from information in a project charter to a preliminary scope statement, project scope statement, WBS, and WBS dictionary.
Describe different ways to develop a WBS and why it is often so difficult to do.
What is the main technique used for verifying scope? Give an example of scope verification on a project.
Why do you need a good WBS to use project management software? What other types of software can you use to assist in project scope management?
What is involved in project scope management, and why is good project scope management so important on information technology projects?
Using examples in this book or online, describe a project that suffered from scope creep. Could it have been avoided? How? Can scope creep be a good thing? When?
Use PowerPoint, Visio, or similar software to create a WBS in chart form (similar to an organizational chart-see the sample in the top of Figure). Assume the Level 2 categories are initiating,
Create the same WBS described in Exercise 2 using Project 2007, indenting categories appropriately. Use the outline numbering feature to display the outline numbers (click Tools on the menu bar,
Why is activity definition the first process involved in project time management?
Why is it important to determine activity sequencing on projects? Discuss diagrams you have seen that are similar to network diagrams. Describe their similarities and differences.
How does activity resource estimating affect estimating activity durations?
How can you minimize or control changes to project schedules?
Why is it difficult to use project management software well?
Why do you think schedule issues often cause the most conflicts on projects?
Explain the difference between activity duration estimating and estimating the effort required to perform an activity.
Explain the following schedule development tools and concepts: Gantt charts, critical path method, PERT, and critical chain scheduling.
List some of the reports you can generate with Project 2007 to assist in project time management.
Consider Table 6-2, Network Diagram Data for a Small Project. All duration estimates or estimated times are in days; and the network proceeds from Node 1 to Node 9.a. Draw an ADA network diagram
Consider Table 6-3, Network Diagram Data for a Large Project. All duration estimates or estimated times are in weeks; and the network proceeds from Node 1 to Node 8.a. Draw an AOA network diagram
You have been asked to determine a rough schedule for a nine-month Billing System Conversion project, as part of your job as a consultant to a Fortune 500 firm. The firm's old system was written in
Discuss why many information technology professionals may overlook project cost management and how this might affect completing projects within budget.
Explain what happens during the process to determine the project budget.
What is project portfolio management? Can project managers use it with earned value management?
Give examples of when you would prepare rough order of magnitude (ROM), budgetary, and definitive cost estimates for an information technology project. Give an example of using each of the following
Explain how earned value management (EVM) can be used to control costs and measure project performance and speculate as to why it is not used more often. What are some general rules of thumb for
Describe several types of software that project managers can use to support project cost management.
Create a spreadsheet to calculate your projected total costs, total revenues, and total profits for giving a seminar on cost estimating. Below are some of your assumptions:You will charge $600 per
Given the following information for a one-year project, answer the following questions. Recall that PV is the planned value, EV is the earned value, AC is the actual cost, and BAC is the budget at
Discuss some of the examples of poor quality in information technology projects presented in the “What Went Wrong?” section. Could most of these problems have been avoided? Why do you think there
What are the main processes included in planning project quality management?
How do functionality, system outputs, performance, reliability, and maintainability requirements affect quality planning?
What are the three main categories of outputs of quality control?
What are benchmarks, and how can they assist in performing quality assurance? Describe typical benchmarks associated with a college or university.
Discuss the history of modern quality management. How have experts such as Deming, Juran, Crosby, and Taguchi affected the quality movement and today’s use of Six Sigma?
Discuss three suggestions for improving information technology project quality that were not made in this chapter.
Describe three different types of software that can assist in project quality management.
Create a Pareto chart based on the information in the following table. First, create a spreadsheet in Excel, using the data in the table. List the most frequent customer problems first.Use the Excel
To illustrate a normal distribution, shake and roll a pair of dice 30 times and graph the results. It is more likely for someone to roll a 6, 7, or 8 than a 2 or 12, so these numbers should come up
Develop a list of quality standards or requirements related to meeting the stakeholder expectations described above. Also provide a brief description of each requirement. For example, a requirement
Discuss the changes in the job market for information technology workers. How does the job market and current state of the economy affect human resource management?
Summarize the processes involved in project human resource management.
Discuss the difference between resource loading and resource leveling and provide an example of when you would use each technique.
Explain two types of team-building activities described in this chapter.
Summarize different tools and techniques project managers can use to help them manage project teams. What can they do to manage virtual team members?
How can you use Project 2007 to assist in project human resource management?
Describe situations where it would be appropriate to create a project organizational chart, a responsibility assignment matrix, a RACI chart, and a resource histogram. Describe what these charts or
Your company is planning to launch an important new project starting January 1, which will last one year. You estimate that you will need one full-time project manager, two full-time business
Prepare a responsibility assignment matrix based on the following information: The main tasks that need to be done for testing include writing a test plan, unit testing, integration testing for each
Discuss the use of a stakeholder register and a stakeholder management strategy to assist in managing stakeholders.
How can an expectations management matrix help a project manager in making important decisions?
How can software assist in project communications? How can it hurt project communications?
Think of examples of media that poke fun at the communications skills of technical professionals, such as Dilbert® cartoons. How does poking fun at technical professionals’ communications skills
What items should a communications management plan address? How can a stakeholder analysis assist in preparing and implementing parts of this plan?
Discuss the advantages and disadvantages of different ways of distributing project performance information.
What are some of the ways to create and distribute project performance information?
Write a one-page paper describing two suggested approaches to managing the conflict presented by the hard-to-work-with user.
What is the difference between using brainstorming and the Delphi technique for risk identification? What are some of the advantages and disadvantages of each approach? Describe the contents of a
Explain how to use decision trees and Monte Carlo analysis for quantifying risk. Give an example of how you could use each technique on an information technology project.
Provide realistic examples of each of the risk response strategies for both negative and positive risks.
List the tools and techniques for performing risk monitoring and control.
How can you use Excel to assist in project risk management? What other software can help project teams make better risk management decisions?
Suppose your organization is deciding which of four projects to bid on. Information on each is in the table below. Assume that all up-front investments are not recovered, so they are shown as
How do organizations decide whom to send RFPs or RFQs?
List five reasons why organizations outsource. Why is there a growing trend in outsourcing, especially in offshore?
Explain the make-or-buy process and describe how to perform the financial calculations involved in the simple lease-or-buy example provided in this chapter. What are the main types of contracts if
Do you think many information technology professionals have experience writing RFPs and evaluating proposals for information technology projects? What skills would be useful for these tasks?
How can organizations use a weighted decision matrix to evaluate proposals as part of seller selection?
How can software assist in procuring goods and services? What is e-procurement software? Do you see any ethical issues with e-procurement? For example, should stores be able to block people with
Suppose your company is trying to decide whether it should buy special equipment to prepare some of its high-quality publications itself or lease the equipment from another company. Suppose leasing
Assume the source selection criteria for evaluating proposals is as follows:Management approach, 15%Technical approach, 15%Past performance, 20%Price, 20%Interview results and samples, 30%Using
DocuSign, Inc., is the leading provider of fully automated electronic signature services, offering several different software products that allow companies to transmit documents online for
Does a healthy firm (one that is doing well) have to worry about effective management? Explain.
Which of the management functions, skills, and roles do not apply to the owner-operator of a sole proprietorship?
Which leadership style might be best suited to each of the three general levels of management within an organization?
According to this chapter, the leadership style that is most effective depends on interaction among the employees, characteristics of the work situation, and the manager’s personality. Do you agree
Do you think that people are really as important to an organization as this chapter seems to indicate?
Decisions at Google are guided by the company’s ambitious mission: To organize the world’s information and make it universally accessible and useful. Everyone who makes decisions at Google must
Define the term manager without using the word management in your definition.
What is the mission of a neighborhood restaurant? Of the Salvation Army? What might be reasonable objectives for these organizations?
How do a strategic plan, a tactical plan, and an operational plan differ? What do they all have in common?
Why are leadership and motivation necessary in a business in which people are paid for their work?
Explain the steps involved in the control function.
How are the two perspectives on kinds of managers—that is, level and area—different from each other?
In what ways are management skills related to the roles managers play? Provide a specific example to support your answer.
Compare and contrast the major styles of leadership.
Discuss what happens during each of the four steps of the managerial decision-making process.
What are the major benefits of a total quality management program?

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