Discuss the extent to which you believe that you have a motivation problem in your stores.
Answer to relevant QuestionsGiven what you have learned in this chapter, design a plan to increase the motivation of clerks to provide prompts service to customers even when they are not being watched by a partner. Describe the steps managers can take to increase their power and ability to be effective leaders. Find a company that has dramatically turned around its fortunes and improved its performance. Determine whether a transformational manager was behind the turnaround and, if one was, what this manager did. Given what you have learned in this chapter (for example, from the behavior model and path-goal theory), does Caruso seem to be performing appropriate leader behaviors in this situation? What advice can you give her about ...Why do some groups have very low levels of cohesiveness?
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