Give an example of mass customization not discussed in the chapter.
Answer to relevant QuestionsWhat are some of the classic signs of an unfocused operation? The rate of productivity improvement in the service industries has been much lower than in manufacturing. Can this be attributed to process selection decisions? What problems would be involved in using more efficient ...Classify the following services by their degree of customer contact (high, medium, or low). Also, determine how much uncertainty the customer introduces into the service delivery system by the ability to make customized ...How would a firm manage the service supply chain for offshoring the following services? What are the major operations decisions to be made? a. Health care b. Food service c. Legal work d. Tax preparation In the following operations, isolate a system for analysis and define customers, services produced, suppliers, and the primary process flows. a. A college b. A fast-food restaurant c. A library
Post your question