Go to a local store, restaurant, or supermarket, and list the ways in which you think the organization is being responsive or unresponsive to the needs of customers. How could this business’s responsiveness to customers be improved?
Answer to relevant QuestionsChoose an organization such as a school or a bank; visit it; then list the different kinds of organizational resources it uses. How do managers use these resources to maintain and improve its performance? Describe the way the organization treats its human resources. How does this treatment affect the attitudes and behaviors of the workforce? What is efficiency, and what are some of the techniques that managers can use to increase it? What product attributes do customers of the organization desire? 1. Why is it so important that Home Depot improve its operating systems? 2. In what ways can updating its IT help Home depot improve its (a) responsiveness to customers, (b) quality, and (c) efficiency? 3. What is the most ...
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