How do you see FWAs affecting a company’s bottom line?
Answer to relevant QuestionsWhy do you think many people are in jobs that are not satisfying? Do organizations help people craft satisfying and motivating jobs, and if not, why not? What causes job satisfaction? For most people, is pay or the work itself more important? Research shows that acts of co-workers (37 percent) and management (22 percent) cause more negative emotions for employees than do acts of customers (7 percent). What can Laura’s company do to change its emotional climate? What is personality? How do we typically measure it? What factors determine personality? Do values differ across generations? How so?
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