You are hired as a systems analyst by an organization that is planning to redesign its website.

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You are hired as a systems analyst by an organization that is planning to redesign its website. Consider the following situations and describe the most appropriate sampling method for each of them.

a. To gauge employee perception towards website redesign, you post a notice on the intranet portal asking the employees to post their opinions.

b. You design a customer survey to find out which website features they wish to see redesigned.

c. You seek customer opinions through forms available at three of the company’s 20 helpdesks.

Explain why the answer to each situation would vary.

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Systems Analysis And Design

ISBN: 9781292281452

10th Global Edition

Authors: Kenneth Kendall, Jullie E. Kendall

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